Product Quality and Specifications: We, as the Indian Global Exporter, are committed to delivering high-quality products. Our grains, lentils, flour, dry fruits, nuts, and spices adhere to industry standards and specifications. Varieties and grades will be clearly communicated before purchase.
Order Placement and Confirmation: Orders can be placed through our official communication channels, including email and our website. A formal confirmation will be provided, detailing the products, quantities, pricing, and estimated delivery timeline.
Pricing and Payment: Pricing is subject to market fluctuations and will be quoted in USD (United States Dollars) unless otherwise specified. Payment terms will be agreed upon before the order confirmation. Payments can be made through secure online platforms or bank transfers.
Shipping and Delivery: We ensure efficient packaging to maintain product quality during transit. Delivery timeframes will be communicated during order confirmation. Any delays due to unforeseen circumstances will be promptly communicated.
Customs and Duties: Customers are responsible for complying with their country’s import regulations, including customs duties, taxes, and permits. Any additional charges incurred during customs clearance are the buyer’s responsibility.
Quality Inspection and Claims: Customers are advised to inspect the received goods upon delivery. Any discrepancies or quality issues should be reported within 72 hours of receipt. Photographic evidence may be requested to facilitate resolution.
Returns and Refunds: Returns are accepted for products that do not meet the specified quality or specifications. Refunds or replacements will be processed based on mutual agreement and the evidence provided.
Force Majeure: We shall not be held liable for delays or non-performance due to circumstances beyond our control, such as natural disasters, political instability, or transportation disruptions.
Confidentiality: Both parties shall maintain the confidentiality of business-related information exchanged during the course of transactions.
Governing Law and Jurisdiction: These terms and conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [City, State, Country].
Amendments: We reserve the right to modify these terms and conditions. Customers will be notified of any changes and should review the updated terms before placing new orders.
By placing an order with us, customers acknowledge and agree to these terms and conditions. Effective communication and cooperation are essential for a successful partnership in the supply of grains, lentils and flour, dry fruits and nuts, and spices.